TBP Events now offers an optional damage waiver for items rented from us.

This allows you to pay a 7% fee that protects you from 80% of the costs of repairing or replacing

accidentally damaged items, up to $5,000. 

Please Note:

• The damage waiver does NOT cover repair or replacement costs of items that are misused, mishandled or otherwise abused (example: a participant cuts the vinyl with a pocket knife). 
• This Damage Waiver is NOT liability insurance.
• This Damage Waiver does NOT cover theft, vandalism, silly string, misuse and/or abuse.
• This Damage Waiver does NOT cover missing equipment.  TBP Events will bill for any and all missing equipment at new replacement cost.

If the damage waiver is declined and any rental items are damaged, the customer will be responsible for the full cost of repair or replacement. Customer is responsible for equipment from delivery until return.

Damaged equipment must be returned in order for the damage waiver to apply.

To see all details concerning our damage waiver, please review your contract.

TN Bounce Parties maintains a strict policy of checking after each rental to make sure the units are cleaned and sanitized. We also regularly power wash and scrub all our equipment after 3 times of being sent out for rental or when needed. 

Please make your reservations as soon as possible. All of our inflatables are very popular and often booked weeks and even months in advance. The sooner you call, the more likely you are to be able to obtain the item you want. 

 If, on the day of your rental, rain, high winds or other inclement weather is predicted you will be given the option to cancel your rental or reschedule at no cost. However, once the equipment has left our warehouse, there are no refunds. 

Cancellations can be made up to 7 days prior to an event without penalty.

TBP Events accepts cash, company checks, and most major credit cards. If you are paying with cash, please have the correct amount. For their safety, our drivers do not carry change. 

Deposits must be paid with a credit card or corporate check.

Our inflatables can be setup on Grass, Pavement, and indoors on smooth surface. NO GRAVEL!!! If possible, all inflatables and tents should be staked in the ground for safety. If staking is not possible, weights (Sand Bags) will be required in lieu of stakes. A $15.00 Sand Bag Fee will be appiled for hard surfaces. Set-up location and conditions are the responsibility of the customer, and must be identified upon placing rental reservation and cannot be modified once the driver has left the warehouse. Tennessee Bounce Parties is not responsible for damage to underground cabling and/or utilities. For information regarding utility locates – dial 811.