FAQ

Most frequent questions and answers

TBP Events now offers an optional damage waiver for items rented from us.

This allows you to pay a 7% fee that protects you from 80% of the costs of repairing or replacing

accidentally damaged items, up to $5,000

Please Note:

  • The damage waiver does NOT cover repair or replacement costs of items that are misused, mishandled or otherwise abused (example: a participant cuts the vinyl with a pocket knife). 
  • This Damage Waiver is NOT liability insurance.
  • This Damage Waiver does NOT cover theft, vandalism, silly string, misuse and/or abuse.
  • This Damage Waiver does NOT cover missing equipment.  TBP Events will bill for any and all missing equipment at new replacement cost.

If the damage waiver is declined and any rental items are damaged, the customer will be responsible for the full cost of repair or replacement. Customer is responsible for equipment from delivery until return.

Broken equipment must be returned in order for the damage waiver to apply.

To see all details concerning our damage waiver, please review your contract.

TN Bounce Parties maintains a strict policy of checking after each rental to make sure the units are cleaned and sanitized. We also regularly power wash and scrub all our equipment after 3 times of being sent out for rental or when needed. 

Please make your reservations as soon as possible. All of our inflatables are very popular and often booked weeks and even months in advance. The sooner you call, the more likely you are to be able to obtain the item you want. 

 If, on the day of your rental, rain, high winds or other inclement weather is predicted you will be given the option to cancel your rental or reschedule at no cost. However, once the equipment has left our warehouse, there are no refunds. 

Cancellations can be made up to 7 days prior to an event without penalty.

In addition to cash and Company checks, we accept most major credit cards. If you are paying with cash, please have the correct amount. For their safety, our drivers do not carry change. 

Our inflatables can be setup on Grass, Pavement, and indoors on smooth surface. NO GRAVEL!!! If possible, all inflatables and tents should be staked in the ground for safety. If staking is not possible, weights (Sand Bags) will be required in lieu of stakes. A $15.00 Sand Bag Fee will be appiled for hard surfaces. Set-up location and conditions are the responsibility of the customer, and must be identified upon placing rental reservation and cannot be modified once the driver has left the warehouse. Tennessee Bounce Parties is not responsible for damage to underground cabling and/or utilities. For information regarding utility locates – dial 811. 

The customer is responsible for obtaining proper permission and/or permits for equipment rented and placed in parks or other public locations. If proof of insurance is required, please allow 2-3 business days for processing requests. ( In most cases a generator is required. Most parks do not provide a power source.) 

$500.00 Minimum for public park delivery due to delivery restrictions.

Our inflatable rides and games are inflated using a fully enclosed electric blower unit that is powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each blower draws roughly 9-10 Amps (1,000 -1,100w) and some larger units require multiple blowers. If multiple blowers are require, each blower will need to be on its own circuit. Electricity is needed within 70 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required. 

Concession equipment should not be placed on the same power source. The units are powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each machine requires between 7-11 Amps (900-1,300w). 

Our carnival equipment requires 220v/50amp service in order to operate. We have generators if power is not available.

A generator may be used to power the units if sufficient outlets/power is not available. Please see the add-ons portion of our website for pricing.  Generators can only be used outdoor in a well ventilated area.

* Please visit our policy page for more information or call 

615-438-3116

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Early Bird Special
10% off

10% off all Combos and Slides

  Apply Code At Checkout!

All equipment is cleaned and sanitized before each rental!

Sale not valid with any other offers!

Valid @ the time of booking through 04/01/2023. Black out dates include Holiday Weekends.